Desktop Access


We know the needs of patients and ED triage nurses are not the same, so we have built a portal just for you


Now you can reach out and connect in real time with Urgent Care clinics to safely transfer those non-emergency patients who do not need to be in your ED


Digital waiting room display


Inform and empower your ED waiting room


Choose the languages that reflect your patient community best


Reduce aggression levels towards triage staff


Benefits


De-congest your busy ED by empowering patients with minor problems to start their journey in primary care


Reduce wait times for patients


Improve health outcomes and quality of care


Free up your team, beds and clinical resources to focus on patients with medical emergencies


Lift staff morale


"What do triage nurses like about Emergency Q?"

“Easy to use –promotes patient initiative and educates them”

“Since Emergency Q started it feels like the level of verbal abuse has dropped significantly…even if people choose to stay they tend not to be angry about the wait as we have offered them an alternative and they can see the wait time on the screen”

“Everything, love it!”

“Relieves load on front of house. We can concentrate on WRB/ambo bay patients”